Return Policy

-General Return Information-

We always want to make sure you are happy with your purchase!

If you are not satisfied with your purchase, we gladly offer store credit. We currently do not offer Refunds. Items must be returned to us within 21 days of receiving your order in the original packaging and unworn. Please allow 3-5 business days to process your return once received at our facility. 

To start a return, please send an email to our team at sales@Sarahishoes.com with your order number. 

-Shipping Returns-

Please be advised we do not provide any prepaid return labels, we are not responsible for covering shipping costs on a returned item. Also note we will not be able to refund shipping costs.

-Sale & Clearance Items-

All sale and clearance purchases are final, we do not offer returns or store credit for sale and clearance items. All Gift card purchases are final sale.

We appreciate your business! Thank you for shopping with us!